Migrants are frustrated with the asylum claim app, even after the latest overhaul

Luis Suárez, a 37-year-old from Venezuela, was repeatedly timed out of the CBP One app, days after officials announced major upgrades. He has been unable to schedule an appointment on the platform for about six months, he said.

Immigration authorities touted a major update meant to improve CBP One, an app that's now the main authorized portal to seek asylum at the border. But migrants in Juárez say it's still not working.

(Image credit: Joel Rose/NPR)

Tags

Post a Comment

0 Comments
* Please Don't Spam Here. All the Comments are Reviewed by Admin.